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Here we offer our client very important tips to keep in mind before you come to our country about the weather, how to comunicate, how to get an internet connection and other that can make your stay more confortable.

  1. Even when is winter in Cuba you should be aware of sun burn. Bring Sun block.
  2. Cuban language is Spanish but a lot of people speak or at least understand English.
  3. Any kind of drugs is highly illegal in Cuba. Even when in some states/countries are legal for medical/recreational purposes Cuban laws wont allow it and it will be considered as trafficking.
  4. Internet Connection is located in public areas (WIFI Hotspots). No ADSL. The price starts at 1.00 CUC /Hour. You should buy Nauta cards (there are several points of sale near the hotspots), connect to the WIFI_ETECSA spot you find and, after trying to browse any page, a user and password will be asked. You will find it by scratching the card. At Hotels, rates can be higher.
  5. Tap water is not drinkable, buy bottled water or treat tap water with chlorine drops. Usually in the accomodations in Cuba the guests has access to a fridge with beverages, sodas, beer, water, and juice. Guests can consume all of this by an extra cost. The cost for each item is in a visible place of the house or in the fridge door.
  6. In Cuba regular voltage is 110V. Some rentals have 220V though. Outlet type is A or B (plane). If you have gadgets with round plugs try to bring Outlet converters.
  7. Cuban are friendly, so do not hesitate to ask away. In any case you will probably experience too much help!
  8. Download and install OsmAnd App in your phone. After installing, download Cuba-centralamerica Map to work offline. It works well with GPS and has lots POIs.
  9. Visa cards made in the USA doesn’t work to retrieve money in Cuba, so the suggestions is bring other visa cards or money in cash. The only American visa card that works in Cuba is Visa International and the places for retrieve money from it is National Hotel and Melia Cohiba with these cards. If you bring european, mexican or canadian cards you can retrieve it in any ATM.

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